Information Desk
Frequently Asked Questions
Please feel free to contact us if you don't get your question's answer in below.
We offer a variety of services including student accommodation cleaning, residential cleaning, commercial cleaning, deep cleaning, end-of-tenancy cleaning, industrial cleaning, and eco-friendly cleaning options.
Our cleaning process begins with an initial assessment, followed by tailored cleaning plans to meet your specific needs. Our trained professionals then use industry-standard methods to ensure a thorough clean.
We serve the greater London area and its surroundings. Contact us to confirm availability in your location.
Yes, all of our cleaners are fully vetted and trained to ensure the highest level of service and trustworthiness.
The frequency of cleaning services depends on your needs. We offer daily, weekly, bi-weekly, and monthly options, as well as one-time deep cleans.
Yes, we offer event cleaning services to help you prepare for and clean up after special occasions. This can include pre-event setup and post-event cleanup, beginning and tenancy cleaning
Yes, you can request a deep clean for specific areas, such as kitchens, bathrooms, or carpets. We will focus on your chosen areas while maintaining high standards throughout the entire service.
We take privacy and confidentiality very seriously. If you have areas or items, you don’t want touched, simply let us know in advance, and our cleaners will respect those boundaries.
General Questions
Please feel free to contact us if you don't get your question's answer in below.
The frequency of cleaning services depends on your needs. We offer daily, weekly, bi-weekly, and monthly options, as well as one-time deep cleans.
Our rates vary based on the type of service, location, and size of the area to be cleaned. Contact us for a personalized quote.
The duration of a cleaning session depends on the scope of work. Generally, standard cleaning sessions take between 2 to 4 hours, while deep cleans may take longer.
Our cleaners follow strict health and safety protocols, including the use of Personal Protective Equipment,
Certain special requests, such as heavy stain removal or carpet shampooing, may incur additional charges. We will inform you in advance if extra fees apply.
Yes, we bring our own supplies and equipment. If you prefer we use specific products, feel free to let us know.
To ensure the best results, clear up any clutter, secure valuable items, and inform us of any specific areas or items that need extra attention.
Our cleaners typically avoid handling biohazardous materials or areas that may be unsafe. For specialized cleaning needs, please contact us for further discussions.